Here's Our Process... "Getting Started"

Collaboration & Communication Keep our Clients Happy

Any time you take on a project that will last for weeks, it’s always a good idea to make sure everyone is on the same page as far as expectations go. So you know what to expect when you hire CabinetReface, below is a typical process, from the time a client contacts us through the end of the job. We hope this helps clarify some questions you may have about your kitchen refacing or remodeling job.

ORDERING THE JOB...

• Client contacts CabinetReface (typically as a result of word-of-mouth from another satisfied client)

• Meet with client at their home to do a Kitchen Needs Assessment-determine needs, wants, expectations, and cost vs. value

• Collaborate with client to come up with the ideal product choices-cabinet door color and style, cabinet modifications, added cabinets, molding, drawers, hardware, pull out shelves, storage solutions, tile back splash, flooring, lighting, and appliances

• Design kitchen based on these choices (bring in an interior designer or color consultant if needed)

• Present pricing and projected time line

• CabinetReface provides a written contract, the client authorizes the work, and provides a deposit (typically 1/3) or less if the financing option is chosen.

• Measure the kitchen and order materials (typical time between contract and the start of the job is 4 weeks)

• Provide additional assistance with selections by directing client to visit local showrooms for items such as counter tops, tile, flooring, lighting, and appliances

• Accumulate all materials and tentatively schedule services provided by other specialists (such as stone counter tops, electrical, tile installation, floor installation, and appliances.

COMPLETING THE JOB...

• Keep in touch with client during the time the material is being manufactured (to discuss time line)

• Confirm start date with client with adequate notice

• Deliver materials to job and start work

• Protect home as needed-floors, adjacent rooms, counter tops (if not being removed), appliances

• Start work as specified in the contract

• Remove debris such as old cabinet doors, counter top, and tile

• Clean up at the end of each day

• Receive second payment of 1/3 (after work is started)

• Complete the job-duration of jobs can range from 1-2 days (replacement doors), 4-7 days (refacing), 5-10 days (refacing, counter tops, and tile back splash), to 2-5 weeks (if other work is added or the kitchen is completely gutted and new cabinets are installed)

• Complete any details to the customers' satisfaction

• Provide client with warranty information

• Receive final payment of last 1/3